If you receive a damaged or incorrect item, contact customer service as soon as you ascertain that the item is damaged or incorrect. The resupply of product will not incur shipping.
If you choose a refund, the adjusted purchase price will be credited in the same form of payment used for the original purchase.
Please obtain a Return Merchandise Authorization (RMA) number from Alegrebeauty before returning merchandise. For returning an item to Alegrebeauty:
Contact customer service to obtain an RMA number. The RMA number must be written on the original invoice. Repack the product in its original packaging materials. Ship your return prepaid and insured for the full purchase price by a carrier that offers package tracking such as USPS, UPS, FEDEX –to the address listed at the top of the invoice.
Alegre Beauty Inc.
35 Wilbur Street
Lynbrook, NY 11563
Change of mind
Alegre Beauty does not have to give a refund when you simply change your mind about the goods or services supplied.
You can expect a refund in the same form of payment originally used for purchase within 48 hours of receipt of your returned product.